Vacation Rental Terms and Conditions
Last updated: October 9, 2025
1. Purpose and Scope
These general terms and conditions govern the vacation rental of accommodations operated by Hostel Toucan located in French Guiana, Martinique and Guadeloupe. They apply to any booking made directly with the Hostel or through its distribution partners.
2. Definitions
Client: the natural or legal person who makes the booking and/or stays in the Accommodation. Stay: the rental period agreed upon in the Booking Confirmation. Booking Confirmation: a document or email summarizing the booking (dates, rates, number of occupants, deposit, etc.).
3. Booking – Deposit – Payment
The booking becomes final upon receipt of full payment or a deposit. Accepted payment methods include common bank cards, bank transfer, and cash within the local legal limit. Rates are quoted in euros and include the tourist tax.
4. Length of Stay – Check-in/Check-out
Check-in from 2:00 PM, check-out before 11:00 AM. Minimum length of stay: 1 night. Arrivals/departures outside these hours are subject to prior approval and additional fees.
5. Cancellation – No-show
Cancellation ≥15 days before arrival: 80% refund (20% retained). Cancellation <15 days or no-show: no refund. Non-refundable rates do not entitle the client to any refund except in cases of force majeure.
6. Security Deposit
A deposit of €100 to €1,500 may be required upon arrival. In the event of damage to the accommodation or consumption of minibar items, a deposit will be charged to cover repair or replacement costs. Refunded within 10 business days after departure, subject to a satisfactory inventory inspection.
7. Occupancy – Use – Rules
Residential use only. Smoking is prohibited, as are unauthorized parties/events without written agreement. Pets must be declared. The number of occupants may not exceed the maximum capacity.
8. Inventory Inspection – Damages
The Client is liable for any loss or damage caused to the Accommodation. Repairs may be deducted from the security deposit.
9. Safety – Maintenance
The Hostel may access the Accommodation with prior notice for maintenance or emergencies. Personal belongings remain in the Client's custody.
10. Amenities and Services
Linens and cleaning are included according to the specified terms. Wi-Fi is provided free of charge. Unsupervised parking spaces are used at the Client's own risk.
Quick summary
- • Check-in: 2:00 PM — Check-out: 11:00 AM
- • Security deposit: €100 to €1,500 depending on the property
- • Cancellation ≥ 15 days: 80% refunded; < 15 days: non-refundable
- • Contact: +33 7 56 89 36 47 · [email protected]
⚠️ Indicative document. The publisher's complete legal details (company name, registration number, insurance, mediator) are to be completed on the legal notice page.