Your rental property, managed from A to Z

Our model is simple and transparent, with no hidden fees: 20% incl. tax on bookings our concierge generates (platforms, marketing, listing optimization) and only 10% incl. tax on bookings you bring in yourself and that we manage for you. You only pay when your property generates income.

No. Many concierge services advertise an attractive percentage then re-bill cleaning, linens, online listings and interventions, so the actual take climbs to 30-35%. At Hostel Toucan, the commission is clear and everything is detailed in your reporting. The tourist tax and the security deposit are not included in the commission base.

Cleaning is charged at actual cost, with no hidden markup: 20 €/h for standard cleaning and 25 €/h with laundry (external provider), at your expense if the option is activated. Packages (maintenance, supplies, consumables) may be offered on quotation.

Yes. You have 15 days per year of personal occupancy (you or your loved ones) with no commission at all, simply by informing us in advance. Your property remains yours.

Beware of 'percentage + extras' models: an advertised 15-18% may hide a markup on cleaning (often 30-50%), online listing fees, linens, etc. Always ask for the actual 'all-inclusive' cost and a sample statement. Our commitment: a clear rate, no surprises.

Billing is periodic, based on the bookings made. Commissions and fees may be offset against the amounts to be paid back to you, and the balance is paid to you according to the agreed schedule. Rates expressed incl. tax.

A 360° service: creating and optimizing listings, dynamic pricing, calendar and booking management, guest communication 7 days a week, check-in/check-out (in person or self-service), cleaning and linen coordination, maintenance, dispute handling and detailed reporting.

On the main platforms (Airbnb, Booking.com, Expedia, Google, Leboncoin) and our own sites, with an optimized listing. This multi-channel distribution maximizes visibility and occupancy rate.

Yes. We apply dynamic pricing and yield management: prices adjust to the season, demand and events (space launches, holidays, trade shows) to maximize your income without sacrificing occupancy.

Yes. Professional photos are part of listing optimization — it's one of the major levers of the booking rate and average price.

Yes: professional cleaning between each stay, supply of linens and consumables (if the option is chosen), preventive and corrective maintenance with coordination of tradespeople. You have nothing to manage.

Our team handles the entire guest relationship 7 days a week: requests, arrivals/departures, assistance during the stay and handling of any disputes, to protect your reviews and your peace of mind.

Yes. A careful welcome, hotel-quality cleaning and linens, responsiveness and post-stay follow-up contribute to 5-star reviews, which improve your ranking and your booking rate on the platforms.

We favor transparent management that adds lasting value to your property and its quality track record. Your performance and the reputation built serve your accommodation over the long term.

In a few simple steps: free estimate of your income, signing a management mandate, preparing the accommodation (equipment, professional photos), creating and publishing the optimized listing, then complete booking management. We support you at every step.

Yes. A management mandate clearly frames our mutual commitments (services, compensation, terms). You can generate a pre-filled mandate from our site, review it then sign it with complete peace of mind.

We favor a relationship of trust based on results, with clear conditions specified in the mandate. Feel free to ask us about the commitment and notice terms before signing — transparency is part of our method.

For good performance, the accommodation must be furnished and equipped to comfort standards (quality bedding, equipped kitchen, Wi-Fi, air conditioning depending on the territory, appliances). We advise you on the high-impact improvements to make before going online.

Non-occupant owner insurance (PNO) adapted to short-term furnished rentals is highly recommended. The platforms also offer their own guarantees (e.g. Airbnb's host protection). Check your coverage with your insurer; we guide you on the points to watch.

We manage properties in French Guiana (around Cayenne and the coast) and in Martinique (Fort-de-France, Trois-Îlets), and support owners in Guadeloupe.

It depends on the location, the type of property, the season and the amenities. Use our online income simulator for an initial estimate, or request a free personalized estimate. We optimize occupancy and average price to maximize your net income — with no guaranteed-return promise.

You receive a detailed monthly report: income, occupancy rate, guest reviews and comparative performance. You keep full control over your investment, in real time.

Yes: photos, inventory check, guest comments… you are informed of everything, even remotely.

Furnished rental income generally falls under the LMNP status, with a choice between the micro-BIC regime and the actual-expenses regime (depreciation). Taxation changes regularly: consult a chartered accountant and the tax authorities for your situation. Our dedicated articles (LMNP taxation, declaration, overseas tax relief) give you the main principles; they are informative and do not replace personalized advice.

We manage the rental operation (bookings, operations, reporting) and provide you with clear statements useful for your accounting. For the tax declaration and the choice of regime, we recommend a chartered accountant specialized in furnished rentals.